What the AI looks at
- The average length of your replies, per correspondent.
- Formality (Hi / Hey / Dear — casual or formal forms of address).
- The language you write in (one language or a mix).
- Openings and sign-offs ('Best regards', 'Kind regards', just your first name).
- Your signature — if you have one, the draft keeps it.
Few-shot examples
Before the AI writes a new draft, DraftKite finds 3-5 of your previous replies on similar topics (via embedding similarity) and includes them in the prompt. It's not rule-based — the AI learns directly from your real replies.
Adjust the tone manually
You can upload a style guide or examples to your knowledge base (e.g. 'How we write to customers' or 'Our tone of voice'), so they're always part of the context.